Description
The Dinstar DXP60 Color-screen Expansion Module is a powerful and highly customizable accessory designed to extend the functionality of Dinstar IP phones, providing users with additional line appearances and programmable keys for enhanced call management. Ideal for businesses that require more lines, extensions, or feature-rich operation, the DXP60 allows for efficient, streamlined communication, making it a valuable addition to a wide range of business environments, from call centers to busy office settings.
1. Design and Build
The Dinstar DXP60 Expansion Module is designed to seamlessly integrate with Dinstar’s IP phones, offering an extended interface for managing multiple calls and extensions. It features a sleek, compact design that ensures a professional look while maximizing functionality.
- Color LCD Screen: The module comes with a 4.3-inch color LCD display that provides clear visibility of line status, call information, and programmable keys. This bright, high-resolution screen enhances the user experience with clear, real-time updates.
- Programmable Keys: The module supports up to 60 programmable keys, which can be customized for various functions such as speed dialing, call forwarding, call transferring, line appearance, or any other features that require quick access.
- Ergonomic and User-Friendly Interface: The layout is designed for easy operation, with clear labeling and a simple interface that ensures quick, intuitive call management.
2. Extended Call Management
The DXP60 enhances the functionality of your Dinstar IP phone by providing a larger, more organized workspace for managing calls, making it easier for users to multitask and handle high call volumes.
- 60 Programmable Buttons: The module provides up to 60 customizable buttons, which can be programmed for specific call features (such as speed dial, transfer, or conference), allowing for quick access to frequently used functions.
- Line Appearance: Each of the programmable keys can be configured to handle different SIP accounts or extensions, allowing users to manage multiple calls simultaneously.
- Busy Lamp Field (BLF): This feature allows the user to see the status of other extensions or lines, making it easier to monitor colleagues’ availability (whether they’re on a call, idle, or unavailable).
3. Enhanced User Experience
The DXP60 is designed to streamline communication workflows, particularly in environments that require a high level of call management such as call centers, customer service departments, and busy office environments.
- Real-Time Monitoring: The color display allows users to monitor multiple lines, call statuses, and contacts simultaneously, significantly improving productivity.
- Clear Visual Indicators: Each programmable key is equipped with LED indicators, which provide visual feedback to show the status of a call or line, such as whether it is in use, idle, or on hold.
- Busy Indicators: The Busy Lamp Field (BLF) feature, paired with the color display, helps track the availability of colleagues or extensions, ensuring that users know when it’s appropriate to make or transfer calls.
4. Flexibility and Customization
The DXP60 is highly customizable to meet the specific needs of a business, allowing users to assign various functions to the 60 programmable keys.
- Programmable Functions: Buttons can be customized for a variety of features, such as:
- Speed Dial for frequently called numbers.
- Call Transfer to quickly transfer calls to other extensions.
- Call Park to temporarily place calls in a parking space for retrieval later.
- Do Not Disturb (DND) to block incoming calls during a meeting or focused work time.
- Multiple Module Support: Multiple DXP60 modules can be daisy-chained together for users who need even more programmable keys. This allows for up to 180 programmable keys for extensive call management in high-traffic environments.
5. Easy Installation and Integration
The DXP60 is designed to integrate easily with supported Dinstar IP phones, ensuring a smooth setup and seamless operation.
- Plug-and-Play Setup: The DXP60 module connects to compatible Dinstar phones via the RJ45 Ethernet cable, with minimal setup required. It uses the main phone’s configuration, which simplifies the installation process.
- No Additional Power Required: The module is powered through the IP phone’s PoE (Power over Ethernet)connection, which reduces the need for additional power adapters or cabling.
- Multiple Module Connections: Users can connect multiple DXP60 modules to a single IP phone, providing extensive programmable key functionality as needed. The modules are daisy-chained via an Ethernet connection for easy expansion.
6. SIP Compatibility
The Dinstar DXP60 Expansion Module is fully SIP-compliant, allowing it to work with a wide range of VoIP services and SIP-based PBX systems.
- Wide Compatibility: The DXP60 can be used with any Dinstar IP phone that supports the expansion module, as well as other SIP-based systems, ensuring it is a versatile solution for businesses that rely on SIP infrastructure.
- Easy Integration: It integrates seamlessly with Dinstar’s range of IP phones, including the C60 series and other compatible models, expanding the functionality of your communication system without complex setup or additional software.
7. Ideal Use Cases
The Dinstar DXP60 Color-screen Expansion Module is particularly beneficial in environments that require extensive call management, such as:
- Call Centers: Where agents need to monitor and manage multiple calls at once, the DXP60 provides quick access to extensions, lines, and call statuses.
- Reception Areas: Where receptionists or administrative staff need to handle high volumes of calls, offering visual feedback and immediate access to key functions.
- Executive Offices: For executives who need fast access to speed dials and manage calls to different lines or extensions.
- Remote Locations: When used in distributed work environments, the DXP60 makes it easier to manage communications across multiple locations.
8. Security Features
The DXP60 also incorporates important security features, ensuring that calls and communication data remain protected.
- Secure Connections: Like all Dinstar devices, the DXP60 supports TLS (Transport Layer Security) and SRTP(Secure Real-Time Protocol), providing encrypted signaling and voice data to prevent unauthorized access.
- Access Control: The system allows for user authentication and access control, ensuring that only authorized personnel can access and manage sensitive phone functions.
9. Cost-Effective Solution
The Dinstar DXP60 is an affordable and scalable solution that enhances the functionality of existing Dinstar IP phones without requiring significant investment in new hardware. It provides a powerful, flexible extension that meets the needs of businesses of all sizes.
Conclusion
The Dinstar DXP60 Color-screen Expansion Module is a powerful tool for businesses that require more call management capabilities and flexibility. With its 60 programmable keys, color LCD screen, and customizable features, it significantly enhances the functionality of Dinstar IP phones. Whether for call centers, receptionists, or busy office environments, the DXP60 ensures a more efficient, organized, and productive communication system, helping businesses improve both internal and external communication.